Introduction

Welcome to ClinicMedix! These Terms of Use (“Terms”) govern your access to and use of our healthcare management system. By accessing or using ClinicMedix, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use ClinicMedix.

Acceptance of Terms

By accessing or using ClinicMedix, you affirm that you have read, understood, and agree to be bound by these Terms and any applicable laws and regulations. If you do not agree to these Terms, you may not use ClinicMedix.

Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of ClinicMedix constitutes your acceptance of the revised Terms. Please review these Terms periodically to ensure you are aware of any changes.

Eligibility

ClinicMedix is intended for use by healthcare providers and related entities. By using ClinicMedix, you represent that you have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

Account registration and security

You will be required to register an account to use ClinicMedix. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and any activities under your account. You agree to notify us immediately of any unauthorized use of your account.

Use of the service

ClinicMedix is provided for lawful purposes only. You agree not to use ClinicMedix for any unlawful or prohibited activities, including but not limited to:

  • Violating any local, state, national, or international law or regulation.
  • Infringing on any third party’s intellectual property rights.
  • Transmitting any harmful, threatening, or illegal materials.
  • Engaging in any conduct that could damage, disable, overburden, or impair ClinicMedix.
  • Attempting to gain unauthorized access to any portion of ClinicMedix, other accounts, computer systems, or networks connected to ClinicMedix, through hacking, password mining, or any other means.

Intellectual property

All content and materials available on ClinicMedix, including but not limited to text, graphics, logos, icons, and software, are the property of ClinicMedix or its licensors and are protected by applicable intellectual property laws. You agree not to reproduce, distribute, or create derivative works based on any content without our express written permission. Unauthorized use of the content may violate copyright, trademark, and other laws.

Privacy policy

ClinicMedix is dedicated to handling your personal data in accordance with global industry best practices. We encourage you to read our Privacy Notice, which details how ClinicMedix manages your personal data when you access or use our website or services.

User content

You may be able to submit, post, or display content (collectively, “User Content”) on ClinicMedix. By submitting User Content, you grant ClinicMedix a worldwide, nonexclusive, royalty free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with ClinicMedix and its business. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe the rights of any third party.

Third-party services and links

ClinicMedix may contain links to third party websites or services that are not owned or controlled by ClinicMedix. We have no control over, and hold no responsibility for, the content, privacy policies, or practices of any third party websites or services. You acknowledge and agree that ClinicMedix shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Disclaimers

ClinicMedix is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, about the operation or availability of ClinicMedix or the information, content, materials, or products included on ClinicMedix. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that ClinicMedix will be uninterrupted, timely, secure, or error free, or that any defects in ClinicMedix will be corrected.

Limitation of liability

To the fullest extent permitted by law, ClinicMedix and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of ClinicMedix, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless ClinicMedix and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of ClinicMedix or violation of these Terms, including but not limited to any User Content you submit, post, or display on ClinicMedix.

Termination

We reserve the right to suspend or terminate your access to ClinicMedix at any time, without notice or liability, for any reason, including if you violate these Terms. Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Data processing

We reserve the right to process usage statistics to improve our products and user experience. The anonymized data helps ClinicMedix analyze trends, optimize performance, and improve product functionality while maintaining strict privacy and security standards. The information gathered does not contain personal details. It is used exclusively for internal purposes, such as refining features, ensuring system stability, and adapting the product to meet user needs. We remain committed to safeguarding user privacy while leveraging insights that help our team deliver more reliable and effective products.

Communications

Upon registration, you agree to receive communications from ClinicMedix through various channels, including email, messages, or notifications. These include marketing information about our product, updates, special offers, and relevant product announcements. ClinicMedix informs users about key features, improvements, and opportunities to maximize your experience. All communications are relevant and valuable to stay updated with our products’ latest news and benefits.

Governing law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of laws principles. You agree to submit to the personal jurisdiction of the courts located within Kenya for the purpose of litigating all such claims or disputes.

Compliance with local laws:

ClinicMedix operates in compliance with data protection and privacy laws applicable in the different countries where we operate, including but not limited to:

  • US: Health Insurance Portability and Accountability Act (HIPAA)
  • EU: General Data Protection Regulation (GDRP)
  • Nigeria: Nigeria Data Protection Regulation (NDPR)
  • South Africa: Protection of Personal Information Act (POPIA)
  • UK/Kenya: Data Protection Act (DPA)

Dispute resolution

Any dispute arising out of or relating to these Terms or ClinicMedix shall be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be resolved through binding arbitration conducted in Kenya, in accordance with the rules of the Chartered Institute of Arbitrators, Kenya Branch. The decision of the arbitrator shall be final and binding on the parties.

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms shall remain in full force and effect.

Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Entire agreement

These Terms constitute the entire agreement between you and ClinicMedix regarding your use of ClinicMedix and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.

Contact information

If you have any questions about these Terms, please contact us at contact@clinicmedix.com.